As of June 2023
This policy deals only with personal information handled by AME. Personal information is information about an identifiable individual, excluding business contact information. The following explains how AME handles personal information. AME reserves the right to change this policy and it may be updated periodically. These changes may affect our use of your personal information. Accordingly, please check for changes regularly.
AME is accountable for all personal information under its control. AME’s Privacy Officer is Kylie Williams, Director, Communications and Member Relations:
Email: [email protected]
Mail: 800 – 889 West Pender Street, Vancouver, BC V6C 3B2
Any questions about AME’s handling of personal information should be directed to the Privacy Officer. Please see below for more information about the process for referring questions about AME’s handling of personal information.
The Type of Information We Collect
AME collects the following information:
- Telephone Number
- Email Address
- Date of Birth
- Category of Profession
- Credit Card Number & Expiration Date (where applicable)
And specific details related to providing a service, and administering membership or registration.
- IP Address
- Operating Software
- Browser Software
- Internet Service Provider (“ISP”)
- Geographic Location
- Referring Link
Article 6.1(a) of the GDPR provides the legal basis for the processing of the above data (that is, by using this website users are providing their consent). The legal basis for the processing of data that is automatically collected is article 6.1b(f) of the GDPR (that is, the processing is necessary for legitimate interests pursued by us); the legitimate interests pursued by the controller being the optimization of AME’s websites and of its services.
We use Google Analytics to analyze traffic to this website. Google Analytics does not create individual profiles for visitors. It only collects aggregate data to help us understand how visitors use our website so we can maximize its effectiveness. We do not use this in an identifiable way, but rather to make performance enhancements to our website and services and determine broad usage statistics such as country of origin, time of use, pages visited and browser used. These files are used solely to increase system performance and are not sold or shared with any third party, nor used for any marketing purpose.
Purpose of Collecting Personal Information
The specific purpose for which AME collects personal information will be identified at or before the time
the information is collected. AME may collect personal information for the purposes of:
- administering AME membership and providing member services;
- notifying AME members of upcoming AME events and new services;
- registering for AME events, including courses, conferences and workshops, etc.;
- purchasing various AME products or member services; and
- processing and administering the above or other purposes as necessary.
AME will not use personal information for any other purpose than identified at or before the time of collection.
Except as otherwise set out above, AME seeks consent for all personal information we collect, use and disclose through information provided to individuals prior to collection, or at the time of collection.
Limits for Collecting, Using, Disclosing and Keeping Personal Information
AME does not collect, use or disclose personal information of individuals except when individuals give consent as set out above and provide the information on a voluntary basis. There may be occasions where more specific personal information is necessary for us to proceed with a request for information, or to provide you with a product or service. In such cases, we will provide you with a description of the information we need and why we need it. In all cases, AME limits the amount and type of information collected to only the personal information that is required to provide the individual with the requested information, product, or service. We collect only information that is voluntarily provided by you and undertake that such information will be kept strictly confidential.
We retain personal information only as long as is necessary to provide the individual with the requested product, service or information and delete or destroy this information after that time. In some cases, however, legal reporting and retention requirements necessitate that AME retain information for a specific amount of time. In general, AME retains information for a period not longer than 6 years.
AME may be required to disclose personal information in the rare event it is ordered to do so by law or to prevent fraud, as permitted or required by applicable legislation.
Any personal information that AME retains is kept in such a manner as to ensure its security and confidentiality at all times.
Safeguarding Personal Information
AME respects the privacy of our members, partners, potential website visitors and internet users and will protect that privacy as vigorously as possible. We store personal information in electronic and physical files that are secure. Our security measures include secure locks on filing cabinets, a secure office space that is alarmed after hours and using industry standard techniques such as firewalls, and restricted access to records and to equipment, including computers. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or receive from us electronically. This is especially true for information you transmit to us via e-mail. We have no way of protecting that information until it reaches us. Once we receive your transmission, we make our best efforts to ensure its security on our servers.
Although we store and process personal information primarily in Canada, we may use services that store or process your personal information outside of Canada, where it may be accessible to law enforcement and national security authorities of jurisdictions outside Canada.
Accuracy of and Access to Personal Information Collected
AME makes every effort to keep personal information as accurate, complete, current and relevant as necessary for the identified purposes.
At the written request of an individual, he or she may view or edit their personal information collected by AME. AME will inform the individual of what personal information we have about them, what it is being used for and, in cases where it has been disclosed, to whom it has been disclosed. There may be exceptional circumstances as provided by the CSA Model Code and applicable privacy legislation under which AME may not be able to give an individual access to the personal information about her or him held by AME.
We will also delete your personal information if you wish and you can withdraw consent to us holding the information you provided at any time, provided that the information is no longer required for the purposes it was collected or another legal or business reason.
To make a request, please send a letter, email or fax addressed to our Privacy Officer at the address indicated above. In your request, please include the following information:
Name, contact details, membership number (where applicable), the nature of your request, including whether you wish to view and/or edit information or inquire regarding use and/or disclosure.
AME will reply to your request in no later than thirty days after receipt of the request, or if we are not able to respond within this time period, we will send you a notice of extension. If we are not able to disclose all the personal information we hold on you, we will give you a reason for our inability to do so, unless prohibited by law.
Any questions or comments about AME’s handling of personal information should be directed to our Privacy Officer. If you still have concerns about your personal information, you may contact the Office of the Privacy Commissioner of British Columbia.